As the year comes to a close, we are thrilled to bring you the December issue of Reveal Magazine. This edition celebrates the season of giving, growth, and reflection, with stories that inspire and connect us all.

Our cover story highlights Bethlehem Housing & Support Services, an organization making a significant difference in our community. Their unwavering commitment to providing affordable housing and vital support programs is helping families create brighter futures—a mission that deeply resonates with us all.

In this issue, and as always, we are dedicated to celebrating the talent, resilience, and vision that define our community. This edition is a collective effort, with everyone involved—advertisers, contributors, and staff—coming together to support Bethlehem Housing and amplify their message. It stands as a powerful reminder of what we can achieve when we unite in purpose and extend our support to one another.

On behalf of the entire Reveal Magazine team, we wish you a joyous holiday season and a prosperous New Year. Thank you for being part of our journey, and we look forward to continuing to inspire and inform you in the year ahead.

Happy reading!

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Boosting Local Dining Through Community Support

Supporting local restaurants is about more than just enjoying a meal—it’s about uplifting the community and driving economic growth. Dining at these establishments keeps the unique culinary diversity of your area alive. Local restaurants often use regional ingredients, offering a fresher taste that reflects the community's character.

Reveal Magazine sat down with Paul Prudente and Ray Anderson, the founders of WingBeerSpecials.com, to dive into how their platform is boosting local dining. Learn how WingBeerSpecials.com connects wing and beer enthusiasts with neighborhood favourites, supports local businesses, and fosters a vibrant community through great deals and connections.

Q&A with Paul Prudente and Ray Anderson: The Founders of WingBeerSpecials.com

Q: What inspired the creation of WingBeerSpecials.com?
Paul: This is a project I've been mulling over for the last 8 years, and it really comes from a desire to know what days of the week restaurants or bars had their chicken wing specials or their happy hours. We would fumble through countless websites to try to find this information out and in the end would forget about it when that craving for wings came up. In some instances, we would go for wings or beer only to find out that it was the wrong day for their specials or that the special didn't exist anymore. So, we set out to find those deals and organize those specials by day of the week and by city. Our goal is to build a community of wing and beer enthusiasts, like us, who not only love discovering new flavours but also want to support local businesses. We want to create a platform where people could find great deals while contributing to their neighborhood spots.

Q: We love your logo! To us, it really captures the essence of your business. Can you tell us more about the design and how the chicken wing and pint of beer represent WingBeerSpecials.com?
Paul: Thanks! We wanted our logo to be more than just a visual—it’s a reflection of who we are as founders and the community we’re serving. The chicken wing, affectionately named Wing-Wing, represents the playful, fun side of our brand. Everyone loves wings, and Wing-Wing embodies the joy and comfort of sharing a great meal. The pint of beer, named Hops, stands for the camaraderie and social aspect of what we do. Beer brings people together, just like our platform connects wing and beer enthusiasts with the best deals. Together, Wing-Wing and Hops capture what WingBeerSpecials.com is all about—good food, good drinks, and a great time with friends. We want our logo to be approachable, fun, and inviting, just like the experience we offer.

Q: That sounds like fun! So, who’s Wing-Wing and who’s Hops between you two?
Ray: It’s fun! Yes, the logo really reflects our personalities. Paul is definitely Wing-Wing. He’s got that playful, energetic vibe, and a deep love for wings. I’m Hops—the laid-back, social guy who enjoys a good beer with friends. Just like Wing-Wing and Hops, we complement each other and bring different strengths to WingBeerSpecials.com.

Q: How does WingBeerSpecials.com benefit local restaurants and bars?
Paul: When local restaurants and bars list their specials on our site, they gain visibility among eager locals who are looking for the best deals. It's a targeted audience that caters to restaurants and bars. Customers have a tendency to have loyalty to an establishment that offer value along with good food and service. This drives more foot traffic to their businesses and helps them stay open and thriving. Not only does the site cater to locals looking for a great deal, it also helps visitors, either on a trip or just from the next town over, plan ahead and get the inside word on a city's hidden gems. It's a win-win for both the businesses and the community.

Q: How does the community aspect tie into WingBeerSpecials.com?
Ray: WingBeerSpecials.com is more than just a site for deals—it’s a community of food lovers celebrating the joy of local dining. Our site helps people discover hidden treasures that might otherwise go unnoticed. We get special recommendations from people through email or our site, which we wouldn’t have known about. The feedback has been fantastic, and we’re focused on listening to our community as we grow. We want to make the site more interactive and engaging in the future, ensuring every click supports local spots and keeps them serving the community.

Q: What’s the long-term vision for WingBeerSpecials.com?
Paul: We aim to expand across North America, featuring specials in every city. We want to be the go-to platform for wing, beer, and happy hour lovers, with advanced features like personalized recommendations, real-time deal alerts, and mobile app integration. We can even see AI and data analytics playing a role in creating tailored experiences while providing businesses with valuable insights.

__________

As Paul and Ray of WingBeerSpecials.com emphasize, every visit to a local spot not only satisfies your cravings but also supports the local economy. Discover and support your neighborhood’s best bites and brews with WingBeerSpecials.com, and be part of a movement that uplifts local businesses and strengthens community bonds.

www.wingbeerspecials.com

Originally published on Reveal Niagara Business Magazine – August Edition

In today’s fast-paced and ever-evolving business landscape, being a leader is more challenging than ever. With rapid technological advancements and the constant need for adaptability, only the most resilient and forward-thinking individuals can thrive. The digital age demands not only an astute understanding of new technologies but also the courage to embrace change and innovate continuously. In this competitive environment, there’s simply no room for complacency.

Three Core Values of Visionary Leaders

1. Embrace Innovation & Creativity

Visionary leaders are pioneers of change. They dare to think outside the box and are not afraid to challenge the status quo. Their creativity drives them to explore new ideas, strategies, and solutions that push their organizations forward. They foster an environment where innovation is encouraged and celebrated, leading to breakthroughs and advancements.

2. Cultivate Strong Team Dynamics

Visionary leaders understand the critical importance of building a team composed of highly skilled individuals who are not only competent but also deeply committed and motivated. These leaders are skilled at selecting team members who not only discuss their abilities but also demonstrate them through their actions. They ensure that each team member is dedicated to the organization’s goals, capable of making independent decisions, and fully aligned with its overall vision. By surrounding themselves with such capable and enthusiastic individuals, visionary leaders create a strong basis for continuous organizational growth and success.

3. Demonstrate Resilience and Adaptability

The path to success is rarely straightforward. Visionary leaders are characterized by their resilience in the face of adversity and their ability to adapt to changing circumstances. They see challenges as opportunities to learn and grow, maintaining their focus and determination even when the going gets tough. Their flexibility enables them to pivot strategies and make informed decisions that keep their organizations agile and competitive.

Ultimately, passion, determination, and hard work are the cornerstones of a visionary leader’s success. These leaders are driven by a deep-seated passion for their work, which fuels their relentless pursuit of excellence. Their determination helps them overcome obstacles and stay committed to their goals, while their hard work ensures they are always striving to achieve more. In a world where only the strong and adaptable survive, visionary leaders stand out as beacons of inspiration and success.

As originally published on Reveal Niagara Business Magazine

Leading the Way in Business and Community

ESG stands as the new benchmark for corporate excellence, encapsulating a firm's commitment to environmental stewardship, social responsibility, and ethical governance. Chris and Dwayne exemplify the embodiment of these values. Their leadership showcases how integrating ESG principles is not just about meeting a checklist of good deeds but about embedding these core values into the very DNA of their operations.

With a staggering 87% of consumers ready to shift allegiance to companies that prioritize ethical practices, including how they handle data and their broader corporate responsibilities, the message is clear: the public and investors alike are watching.[1] 73% of investors consider a company's environmental and societal contributions as key factors in their investment decisions. This convergence of consumer and investor priorities highlights Niagara as a fertile ground for businesses committed to the ESG ethos, underscoring the economic imperative to weave these principles seamlessly into business strategies.

Yet, the path to becoming a beacon of corporate responsibility is laden with hurdles, including bridging the trust gap highlighted by a PwC study, which shows a disconnect between executive beliefs and consumer trust.[2]This gap points to the necessity for businesses to not only pledge their allegiance to ESG values but to also enact tangible, impactful actions that resonate with both customers and society at large.

Leaders like Chris and Dwayne, through open dialogue and commitment to ESG principles, bridge the trust gap and pave the way for a new era of business excellence. In doing so, they position Niagara as not only a place of natural beauty but also as a model for thriving businesses in a sustainable, inclusive, and ethical environment.

The overall narrative is clear: businesses that embrace and transparently act on ESG initiatives will not only align with the evolving societal values but will also lead the vanguard of a sustainable and equitable global economy. [3]

Chris and Dwayne, through exemplary leadership and action within their communities, are examples of illuminating the path forward, showing that the future belongs to those who embrace the principles of responsibility, sustainability, and inclusivity as the cornerstones of their operations.

Socially Responsible Investing at Meridian

Chris, reflecting on Meridian's approach to responsible investing, stated, "Our commitment to responsible investing is more than just a policy; it's a reflection of our core values and our dedication to positive change. With 90% of our full-time Financial Advisors achieving the Responsible Investment Specialist (RIS) designation, we're equipping our team with the knowledge and skills to guide our members towards investments that not only yield financial returns but also contribute positively to society and the environment". This strategic focus ensures that investments align with ESG criteria, reinforcing Meridian's role as a leader in ethical financial services.

Meridian Credit Union's strategy in responsible investing and its overarching corporate responsibility objectives are a testament to its commitment to fostering sustainability, diversity, and inclusion within the financial sector. The institution's integration of socially responsible investing (SRI) practices and the implementation of the "Meridian for Good" initiative underscores a holistic approach to ethical banking and investment that prioritizes both member welfare and community impact.

The "Meridian for Good" strategy, as described by Chris, "represents our blueprint for making a meaningful difference in the lives of our members and the broader community. It's about leveraging our role as a trusted financial partner to drive inclusivity, transparency, and sustainability across all our operations". This initiative is a bold step towards integrating financial services with social responsibility, aiming to enhance financial literacy and access, particularly among equity-deserving communities, thereby fostering a more inclusive financial landscape.

Meridian's approach to governance and ESG integration is uniquely driven by its commitment to its members and the broader societal good. "Our governance model, centred around our credit union ethos, ensures that our members' voices are heard and that their interests are at the heart of our decision-making processes. This democratic approach is vital in embedding ESG principles into our strategy, ensuring that we remain accountable and transparent in all our endeavours," Chris elaborates. This member-focused model underscores the importance of ethical considerations in financial decision-making, setting Meridian apart from conventional financial institutions.

Chris’s insights highlight the depth of Meridian's commitment to these values, showcasing a forward-thinking approach to banking that prioritizes ethical and sustainable growth. As the financial industry continues to evolve, Meridian's integrated approach to ESG and responsible investing serves as a model for others in the sector, demonstrating the potential for financial services to contribute positively to global challenges.

Airbus' Pioneering Sustainability Efforts

“Our facility is ISO 14001 certified which speaks to our commitment to improving our environmental performance (. . .) Airbus additionally has our High5+ program, which aims to influence a significant reduction of our environmental footprint in manufacturing activities, by 2030.” Dwayne shared, also highlighting that CO2, energy, water, air emissions and waste are the five environmental materials that are covered under Airbus’ reduction plan.

Airbus' achievement of ISO 14001 certification across its operations demonstrates a structured approach to environmental management, ensuring continuous improvement and compliance with globally recognized standards. ISO 14001 is an international standard for environmental management systems (EMS). It outlines requirements for organizations to establish, implement, maintain, and continually improve environmental performance. It helps businesses reduce their environmental impact, comply with regulations, improve efficiency, and enhance their reputation.[4]

The High5+ program, aiming for significant reductions in CO2 emissions, waste, and water usage by 2030, positions Airbus as a frontrunner in sustainability efforts within the aerospace industry. This initiative showcases the company's commitment to setting and surpassing ambitious environmental goals.

Airbus' focus on Sustainable Aviation Fuel (SAF) is particularly noteworthy. SAF is identified as a key driver for decarbonizing the aviation sector, capable of reducing lifecycle CO2 emissions by up to 80% compared to conventional jet fuels. Airbus has committed to enabling 100% SAF capability across its fleet by 2030, marking a significant step towards achieving net-zero carbon emissions by 2050. [5]

Airbus has officially committed to defining science-based targets for all its emissions, with near-term targets submitted to the Science Based Targets initiative (SBTi) and validated in early 2023. These targets include a 63% reduction in Scope 1 and 2 emissions and a 46% reduction in Scope 3 emissions intensity by 2035, using 2015 as a baseline.

Dwayne also highlights that "Today, all Airbus aircraft and helicopters are capable of flying with up to a 50% blend of SAF. SAF can reduce life cycle CO2 emissions by up to 80% compared to conventional jet fuel. Airbus is actively testing 100% SAF capabilities on many aircraft, including the H225 helicopter. Airbus is additionally investing in hydrogen, through the ZEROe program that explores configurations and technologies, and pursuing hybridization as a way to improve aircraft performance and reduce fuel consumption.”

Since 2011, SAF has powered more than 450,000 commercial flights globally, although it still represents a small fraction of total fuel use. Airbus supports the large-scale development of the SAF ecosystem to meet the industry's net-zero aspirations.^[6]

Airbus' sustainability endeavours, supported by recent statistics and initiatives, reflect a deep-seated commitment to environmental responsibility and innovation. Airbus not only leads by example but also drives the broader aerospace industry towards a more sustainable and prosperous future.

The Impact of ESG on Business and Society

The integration of ESG criteria into business practices has become a significant focus for corporations aiming to enhance their sustainability performance. The broader implications of ESG on corporate performance, societal well-being, and the environment are profound.

Research indicates that adherence to ESG criteria can offer competitive advantages, challenging the notion that ESG considerations are merely cost factors. Companies that integrate ESG criteria into their operations can differentiate themselves in the market, potentially leading to better financial performance and sustainability outcomes.[7] However, the relationship between ESG performance and financial outcomes is complex. While some studies suggest a positive correlation between ESG-focused investment funds and market outperformance, other analyses highlight the variability and context-dependence of these relationships. This underscores the need for a nuanced understanding of how ESG factors contribute to corporate value, beyond simplistic causative assumptions.[8]

The Greater Niagara Chamber of Commerce has underscored the critical role of ESG frameworks for modern businesses. With global ESG investment anticipated to hit $33.9 trillion by 2026, adopting ESG principles not only showcases a company's commitment to corporate responsibility but also significantly boosts its appeal to investors and talent. This trend reflects a broader movement towards integrating ESG strategies into business models to navigate environmental, social, and governance challenges effectively.[9]

Niagara's champions lead an evolutionary shift toward corporate responsibility and environmental stewardship. Their unwavering commitment to ESG principles paves the way for sustainable growth and inspires a collective movement toward a more equitable, environmentally conscious future. Leaders like Chris Walker and Dwayne Charette show that true success lies not in mere financial gains but in the positive impact on our planet and its inhabitants. The legacy of these organizations and their leaders will undoubtedly shape Niagara's business landscape, proving that integrity, sustainability, and social responsibility are the most valuable currencies in the quest for progress.

Originally published on Reveal Niagara Magazine | Vol 5 Iss 1 (March 2024)

Charitable organizations play a pivotal role in addressing various social, economic, and environmental issues within our communities. While there are countless charities and non-profits operating on both national and international levels, local charitable organizations hold a special place in our hearts and communities. For more than 30 years, the Wise Guys Charity Fund, through the exemplary dedication of its volunteers, has worked tirelessly to ensure its efforts and contributions go directly into the neighbourhoods of Niagara.

The Wise Guys Charity Fund had humble beginnings, driven by a straightforward goal: to enhance the quality of life in the Niagara Region. Initially, they focused their efforts on raising funds for the YMCA, coined as the Y’s Guys, which is where the name Wise Guys Charity Fund was derived. As they delved deeper into their philanthropic journey, they realized that the needs of their community extended far beyond a single organization. There were countless other deserving causes and individuals in Niagara who required support. With this revelation, they questioned, "Why limit our efforts when we have the capacity to do so much more?" This marked a transformative shift in strategy.

The overall goals shifted towards raising funds for a myriad of worthy causes, particularly those that often remained in the shadows, lacking the awareness they needed. The vision evolved into a commitment to effect as much positive change as possible, touching the lives of those who needed it most.

What started as a modest act of assistance soon grew into a remarkable legacy. Over the years, extended financial support was provided to a diverse array of organizations, embarking on a series of extraordinary journeys, and championing inspiring projects along the way. The organization has stood by women's shelters, guided mentorship programs, bolstered advocacy centers, and lent strength to numerous other endeavours that championed causes close to their hearts. Throughout this transformative journey, the unwavering support of the Niagara community has been the most gratifying aspect—witnessing the bonds of a community growing stronger and its members looking out for one another.

The Wise Guys Charity Fund is led strategically by its Board of Directors and has three primary committees that focus on their own unique signature events, fundraising goals, and community outreach. Wise Guys, Wise Girls, and Wise Kids all support the Wise Guys Charity Fund and provide community members with several opportunities to apply their efforts in an area that means the most to them.

Signature events like the Wise Guys Annual Golf Tournament and Dinner Auction, the Wise Girls Annual Tee Party, and the Wise Guys Annual Roast, are the predominant method of fundraising. This year’s roast welcomes Ted Hoxie, Retired CEO of Beattie’s, to take the hot seat in support of The Wise Guys Charity Fund. With a goal to do its part in helping surpass last year’s total of $360,000 raised, Ted and his entire family are on board to do what they can to raise awareness and inspire others to do the same.

“The Hoxie family believes in giving back to the community and Wise Guys Charity Fund is a great local organization – they support so many people and causes all over Niagara.” Says Ted, speaking on behalf of himself and his family who have been heavily involved in the planning and success of the roast.

In addition to volunteering time, sponsorships to help raise money and support fundraising events are also key to the success of the organization. Jack Nash Fine Clothiers has been a committed sponsor for several years, often donating high-quality men’s clothing to more than 400 golfers each year at the annual golf tournament as well as suits and outfits to various auction events.

In speaking with Dave Nash, President of Jack Nash Fine Clothiers, about why his organization chooses to support the Wise Guys Charity Fund, he says “Our involvement with Wise Guys Charity Fund is an easy decision, knowing the direct impact the organization has on the community. Operated solely through volunteers, many of whom are fellow business owners deeply committed to community service, we take pride in dedicating our own time along with donations to support this cause regularly.” 

The Benefits of Supporting a Local Charity
In this extremely interconnected world, there are countless charities in need of support. It's essential to remember our local organizations' unique and vital role in our communities and the distinct advantages that make them the lifeblood of our neighbourhoods.

Strong Connections: Local organizations are typically deeply rooted in the community they serve. They often consist of dedicated volunteers who live in the same area, understand its unique challenges, and are passionate about making a difference. Supporting these organizations means investing in your own community and strengthening the bonds that tie people together. When you contribute to local charities, you are directly impacting your neighbours, friends, and fellow residents.

Tailored Solutions: The local involvement allows for a more intimate understanding of the specific needs of their communities, meaning they are well-positioned to develop tailored solutions that address local challenges effectively. This localized knowledge fuels more strategic decisions and ensures that your donations are used efficiently to address the issues that matter most in your area.

Direct Results: Whether it's providing food to a hungry family, shelter for the homeless, or educational resources for underprivileged children, you can witness the transformation within your community firsthand. This direct connection between your support and positive change is immensely gratifying and motivates continued involvement.

Strong Social Fabric: When individuals and businesses support local charities, they inspire others to do the same. This ripple effect creates a stronger, more compassionate community where people actively contribute to the well-being of their fellow residents. It is this sense of unity that undeniably leads to improved social cohesion, reduced crime rates, and a more vibrant local culture.

Brandon Currie, Financial Advisor with C.R. Smith Financial, has been a lead volunteer and organizing committee member for the Wise Guys Annual Roast since its inception. When discussing why he personally supports the charity, Brandon concludes “Supporting local charitable organizations is not just a philanthropic gesture; it's an investment in the well-being and vibrancy of your own community.”

Attention to Neglected Issues: In some cases, hyper-local issues may not receive sufficient attention from larger, national organizations and The Wise Guys Charity Fund, through its transparent Grant Application & Selection Program, aims to fill this gap, focusing on pressing issues that might otherwise go unaddressed. Each year the charity accepts submissions from other organizations that outline why they are seeking funds and how they plan to deploy those funds. Submissions are accepted until October 1^st of each year and after all submissions are received the grant committee reviews each one carefully and awards the funds based upon all the information provided.

Accountability and Transparency: Close community ties provide healthy motivation for forward communication, often making information accessible by publishing how funds are dispersed. The Wise Guys Charity Fund publishes the grant recipients on their website each year, this accountability fosters trust and encourages continued support from the community.

Driven by dedicated individuals who understand the local needs of Niagara, the Wise Guys Charity Fund offers tailored solutions, creates immediate impact, and strengthens the social fabric of our region. By supporting them, you become an integral part of positive change, promoting community growth and unity. Doug Smith, Chair of the Wise Guys Charity Fund, expresses how proud he is how Niagara continues to come together in such a big way, carrying on the legacy his father inspired and led for so many years.  He said “The Wise Guys Charity Fund operates as a 100% volunteer-driven organization, supported by a dedicated group of community leaders who generously contribute their time, resources, and talents each year. These contributions enable us to raise crucial funds, which are subsequently reinvested into our community to support worthy causes.”

When discussing looking towards the future of the organization, Doug replied “Niagara is a remarkable place to reside, and we firmly believe that our community will continue to uphold the enduring legacy of The Wise Guys Charity Fund for decades to come. At present, I am fully committed to this cause and am fortunate to be surrounded by an exceptional group of individuals who share our vision and are equally determined to enhance the quality of life in Niagara. As we move forward, it is imperative that we continue to engage and welcome the next generation of volunteers into our fold, with the hope that they will carry forward the same passion and dedication that defines our current core team.”

No matter the type of contribution you would like to make, when seeking to make a difference, consider directing your charitable efforts towards transparent, local organizations like the Wise Guys Charity Fund, and witness the benefits as they ripple throughout our Niagara neighbourhoods and communities.

In his closing remarks, Doug expressed, "We take great pride in our achievement of surpassing the $5 million milestone in funds raised and reinvested into Niagara. Looking ahead, we are resolute in our goal to raise another $5 million and beyond, further fortifying our commitment to the betterment of our community."

In his closing remarks, Doug expressed, "We take great pride in our achievement of surpassing the $5 million milestone in funds raised and reinvested into Niagara. Looking ahead, we are resolute in our goal to raise another $5 million and beyond, further fortifying our commitment to the betterment of our community."

Lancaster, Chown, & Welch LLP

Historic Legal Excellence and Personalized Approach to Tens of Thousands of Cases Over 140 Years

On the heels of its first year since one of the most prominent law firm mergers in Niagara, Lancaster, Chown & Welch LLP also concludes its one hundred and fortieth year of service. A merger is a remarkable accomplishment, and most significantly, the out of the ordinary unity of four successful law firms during one of the most tumultuous periods in world history. With a full year in review, there is no denying the uniting of Chown Cairns LLP, Lancaster Brooks & Welch LLP, Broderick & Partners LLP, and Graves & Richard P.C. has proven to be a successful endeavour. 

Perhaps the most demanding and transformative two years that the legal profession has ever seen, the strongest of law firms possess a firm understanding of not only changes to the laws and the system but how those changes have affected their clients. In nearly an instant, a devastating global pandemic transformed our society, strained our laws, and added pressure to the system. A client-first approach has always been apparent at Lancaster, Chown & Welch LLP, and is what has set them apart during these unrivalled times - a testament to the unmatched experience of the firm.

“We are united, with great synergies across our various offices. We have multi-generational expertise across several practice areas and often draw upon one another’s experiences. No matter the given task or the problem needing to be solved, the team is adaptable to handle any client need in the absolute best manner possible for the client,” says Harry Korosis, Senior Partner.

This commitment to teamwork and sharing of knowledge is one of the firm’s greatest assets. “The environment at the firm is very collaborative and is of tremendous benefit to all our clients. If one of us is working on a Family Law file that has a corporate element, or a real estate element, for example, we can walk down the hall and easily consult and deliberate with one another. We offer each other different perspectives and insights, and it is so exciting to offer such an outstanding team of experienced lawyers to our clients. It is such an asset,” states Maria Lucarelli, Partner.

Thriving for more than a century, the highly qualified legal team at Lancaster, Chown & Welch LLP has continuously adapted to a changing legal environment and shifting community landscapes, continuously providing trusted, top-notch services expected of a law firm with such longevity. 

Since 1882, with the first office opening in Welland, countless clients and cases have been entrusted to the team, not just because of the long and prestigious history, but because they can be counted on to provide the level of dedication, commitment and results consistent with such a legacy. Over the decades, the firm has also seen several members serve as politicians, judges, Federal Members of Parliament, and Cabinet Ministers.

And with history comes experience, enabling the firm to represent nearly every industry, profession, and personal matter. The firm is also committed to its ongoing legacy, investing in strategic succession planning that ensures the high-quality service extended to its clients will also support their future generations.

“We have multi-generational partners and associates throughout the firm. There is opportunity to grow, and associates are provided ongoing mentorship to prepare and groom them for their future with the firm.” Says Yaroslav Diduch, Partner.

These past few years, no part of the law has remained untouched. The need to inject the system with virtual capabilities brought forward a heightened sensitivity to already emotional situations, requiring impersonal navigation through remote and digital forms of communication. Throughout this, the team at Lancaster, Chown & Welch LLP continued to exceed the expectations of their clients, providing them with the highest quality advice, legal insight, and in-depth local expertise.

Family Law, Labour and Employment and Succession Planning, whether for business, wills, or estates, were all areas that saw more attention as of late. With business and estate planning, recent events certainly assisted in placing a top-of-mind awareness in these areas requiring attention.

“Demographics are changing, a larger segment of the population is aging. Family-run businesses are seeking succession, whether intergenerational or an outside successor,” as Korosis expressed.

Remote communication certainly intensified the already time-sensitive and emotional landscape of family law. From motions concerning child support, parenting time, and custody to disagreements surrounding medical care, the safety of travel and wanting to amend existing orders. This department grew significantly since the merge, assisting greatly with the additional pressures being placed, according to Diduch, “...the growth also solidified our positioning as Niagara’s premier family practice, handling everything from legal aid files to complex divorces. Several generations of experience are represented, from first-year call to thirty years in practice, which helps us best serve every level of client.” This level of experience throughout the team has made all the difference in how these sensitive client cases are handled with care.

Some changes in Labour & Employment required special attention to detail for employers and employees, such as part of Bill 27, the Working for Workers Act. Vita Gauley pointed out: “It was interpreted that companies were required to develop policies that allow employees to disconnect outside of regular office hours, but that was not necessarily what we saw once the legislation and regulations were flushed out. We have been supporting clients in ensuring these policies are in place and also ensuring that employer expectations are clearly articulated.”

After a recent consult, Lucarelli shares; “our approach resonates well with our clients. They often communicate how thankful they are. We are pleased as we were able to have help taking them from worrying to having such peace of mind during a difficult time. We are here to provide that comfort level to everyone, regardless of their unique needs.”

Seeking legal support can often feel like a daunting experience. The team at Lancaster, Chown & Welch LLP shares a universal mindset to ensure all clients feel welcomed and comfortable, striving to make the legal process as easy and effective as possible for them.

While the specific process will vary depending on the situation, it is important to retain counsel from someone you connect with and feel comfortable working with. Before your initial consultation, set some time aside to prepare yourself:

[1] Assemble an overview of what you need to discuss. Think about your story in a clear and logical order. Write down important dates or points you would like to reference.

[2] Prepare generalized information and knowledge of key events, incomes, assets, and other relevant details you believe are beneficial for review. Formulate a list of questions you have, whether it be related to the timeline, additional information you might need to collect, and alternate options you should be aware of.

“Gathering preliminary information is always helpful,” Lucarelli emphasized and added, “what we hope our clients get out of the first meeting is to have all their questions answered. We will then provide an overview of what the specific process will look like for them, demystify any potentially confusing details, and once retained we will give a full list of specifics that will be required – from information collection to the next steps for meetings or court attendance requirements. One of the benefits that have arisen from the legal system needing to adapt and include virtual offerings is that some stages can now be handled more efficiently, both with time and cost for our clients. For example, swearing documents can be done digitally or a virtual court attendance can be arranged.”

At Lancaster, Chown & Welch LLP, the client-first approach is applied to every interaction. A testament to the rich history and experience found across the firm, the team is a unified, collaborative group of highly skilled professionals that represent every corner of the law. When you work with any member of Lancaster, Chown & Welch LLP, you gain the experience of the entire collective, ensuring all your legal needs are met with the highest level of skill and urgency.

With locations in Niagara Falls, Welland, and St. Catharines, the firm is heavily invested in the ongoing development of the team and its practices and protocols, providing what the community needs today but also designing a firm that will satisfy the community 10 and 20 years into the future. The multi-generational organization continues to seek out, mentor and shape new talent ensuring it can provide the best service for future generations to come.

Read Full Issue

National in scope, local in focus: MNP is the big firm for small businesses

MNP is a leading professional services firm that provides client-focused accounting, consulting, tax and digital services to individuals, businesses and organizations across Canada. For more than 60 years, MNP has continued to offer innovative solutions tailored to the evolving needs of its clients.

While it is undoubtedly a big firm with more than 100 offices across Canada, numerous service offerings and expertise across industries, MNP is keenly focused on the small and mid-sized businesses that populate the local economy in the Niagara region. True to this commitment, the firm has a growing and ambitious team of specialists in its St. Catharines office who are devoted to helping these businesses succeed.

By entrepreneurs, for entrepreneurs

MNP opened its core services office in St. Catharines over six years ago, and it has since expanded based on the region and its clients. Growth may mean a lot of things for people and organizations but for MNP, it’s founded on two things: community focus and relationship building. While earnest attention is being paid to growing the St. Catharines’ office in terms of size and expertise, the firm is equally deepening its roots in all the parts of the region to ensure that small business owners recognize its presence and intention.

“Although MNP is a national firm many of our offices are situated in rural communities, so we truly understand our clients needs,” says Travis Dolinski, Partner at MNP’s St. Catharines’ office. “And our local office is equipped to service the needs of our community,” he adds.

Dolinski acknowledges many business owners worry that bigger firms tend to prioritize bigger clients who have the potential to deliver bigger profits. But MNP is bridging this gap by tailoring its approach and service offerings to the needs of small and mid-sized clients — and bringing in knowledgeable industry professionals who understand the unique opportunities and pain points.

“One of the advantages of our size is the number of specialists we have on our teams,” says Dolinski. “We have specialists who can focus on servicing the niche needs of any clients no matter the sector they operate in.”

From a broad perspective, MNP’s services can be categorized simply as accounting, tax and business consulting. While these services are deeply crucial for businesses of any size to succeed, it may be difficult for business owners to find where they fit in.

Across its 12 municipalities, Niagara boasts a truly diverse business environment. From the corner café to the large restaurant chain, agricultural producers and wineries, these businesses require customized and innovative solutions to succeed and be sustainable.

Take, for example, a local independent grocery store owned and run by an upper middle-aged couple in one of Niagara’s neighbourhoods. As the couple age, they begin to consider securing the future of the business by passing it down the family line. Among other important things, they need a succession strategy. This is just one area where MNP has invested significant resources over the years, with a specific focus on its critical importance to small and mid-sized businesses.

Local partner, Pam Lilley highlights the importance of ensuring that businesses across Niagara know that MNP is positioned to answer their questions and address the unique challenges their businesses and industries face — even the seemingly personal or inconsequential ones.

“Small and medium-sized businesses are key to this region and those are the businesses we are here to serve. For them, we are way more than just a tax and accounting firm. We provide services that matter to their particular needs,” says Lilley. “These services range from Enterprise Risk to Bookkeeping to Insolvency, Digital, Succession, Valuations and many more.”

Just like every existing entity, the needs of small businesses evolve as they are passed from one generation to the next. Over the years, the firm has planted its feet in clients’ businesses so deeply that it’s able to predict their next phase and proactively support them through that phase. Its strong belief in relationship building helps to achieve this.

“We’re committed to the entrepreneurial journey and have embraced that mindset in every area of our work,” says Bill Sloper, MNP’s Regional Managing Partner in South Central Ontario.

He explains that the firm’s strength comes from building lasting relationships with these business owners. These relationships sometimes cut across two or three generations and that means as partners get older, their clients get older too. To keep the relationship ongoing, the firm knows leaders need to introduce younger partners to the younger generation of clients to preserve continuity and a high standard of service.

The one-team approach

MNP’s approach to relationship building helps it to sow the seeds of these enduring relationships from within the firm. In Niagara, it has a large and growing team where active listening and meaningful conversations are encouraged. The firm’s culture enables a work environment where every individual is just as important as the team. Frequent interaction among team members is promoted by intentionally scheduling fun activities to encourage team bonding.

“When our clients come in contact with happy and motivated team members, they’re more likely to believe in our culture and our commitment to their success,” says Sloper. “It’s hard to sell a service if you’re clearly unhappy with your job.”

Dolinski shares this perspective, reiterating that work-life balance at the St. Catharine office is not a catchphrase — it’s something that’s embedded in the firm’s core values.

“We try to keep more of a family-oriented environment as best as we can,” says Dolinski. "We organize monthly social functions where we focus on personal topics and ask each other ‘how is life?’ instead of ‘how is work?’. It’s really about caring for our people.”

The diversity of expertise and experience of team members is also one of the firm’s strongest assets. Through this, team members are able to present a united front to clients as well as foster collaboration and teamwork internally.

Speaking on her experience since joining the team in 2021, Lilley says, “The advantage of a firm like MNP is you don’t have to be an expert in everything. We work as a team and we are able to lean on one another for support, seek expertise from one another and ultimately deliver the right answer to our clients. Everyone around here is always happy to help at anytime.”

MNP’s culture, the values it upholds and its one-team approach to work collectively help shape its competitive advantage. They mirror the culture of the local community, which makes it easier to build and strengthen authentic client relationships.

Lilley used to lead a competitor’s practice in the region before it merged with MNP in 2021. She says her team has integrated seamlessly with the MNP team, and both have successfully aligned on goals especially in the area of client service.

“Collaborating with our new colleagues has been great for the team and especially for our clients,” says Lilley. “A lot of the specialty services that we provide to clients here at MNP weren’t necessarily available to our clients at the old firm. It has been an excellent addition to be able to offer consulting services that previously didn’t get the attention they deserved.”

Lilley says the one thing she appreciates most is that no client and no issue is too small. From the team here in St. Catharines to the broader team across Canada, her experience since joining the firm has been one of unity and support. One particular moment that stands out for her is the time a national leader for one of MNP’s service lines took the time to call her local client to discuss a specific business issue.

“I’m truly impressed by how everybody gets hands-on in helping every client, big or small, feel important,” says Lilley.

Connecting with communities

MNP is also heavily involved in different community initiatives in St. Catharines and across the Niagara region. The firm believes it is a product of the communities in which it operates and that their success is directly related to the community’s wellbeing, so it intentionally stirs up mutually beneficial relationships.

Sloper says, “For us, investing in vibrant and thriving communities is a worthwhile pursuit and we’re delighted to contribute to making positive impact everywhere we go.”

He highlights the firm’s relationship with the Greater Niagara Chamber of Commerce, United Way of Niagara, the Performing Arts Centre, and other charitable organizations to whom it provides talent, sponsorship, event speakers and other forms of support. Its partners sit on the boards of some of these organizations, give to them and volunteer time and expertise. The firm also engages Niagara College and Brock University for placement programs that expand its talent pipeline and introduce the students to the world of consulting and hopefully, help chart their career path.

Focusing on what matters

The over 60-person team at the St. Catharines office and our local insolvency office have committed to breathing life into MNP’s mission to be national in scope and local in focus. By focusing on the things that matter – community, relationships and communication – the team is confident about delivering personalized strategies to help small and mid-sized businesses succeed.

Thorold is amid an economic revolution. The city is experiencing tremendous growth and development, contributing heavily to the Canadian economy. At the same time, the city is well-known for its high quality of life, affordable housing, and affordable cost of living. The population has increased by more than 20% over the past decade, and it's expected to continue growing at a steady rate.

Based on 2021 census data, which reported a population of 23,816, accounts for a 26% increase since the 2016 census data compared to the provincial and national averages of 5.8% and 5.2% respectively. This data, however, does not include post-secondary students living in the community while carrying out their semesters at Niagara College or Brock University. The population growth is largely attributed to an increase in young couples and families relocating to Thorold and occupying single-detached homes, evident by the median age of 41.1, the rising residential development and strong occupancy rates. New residents and potential newcomers are attracted to Thorold’s vibrant and lively community, inclusive of the urban downtown core offering cultural cuisines, authentic retail experiences, and plenty of greenspace to unwind.

A strategic, long-term approach to economic development is a top priority for Thorold, solidifying a bold footprint for the future of the city. This commitment to the future is forged by a comprehensive network of strategically aligned partnerships, investments into entrepreneurial growth, and intentional development of key infrastructure projects that enhance the quality of life and business.

Economic Districts
To position itself for strategic growth that will serve multiple critical markets, there are exclusive segments throughout the city invested in core structure designed to further fuel the calculated economic agenda.

District One - Brock Business Park
A unique urban centre, the area that also encompasses Brock University is transforming into a sophisticated mixed-use location designed to meet the market demands of growing incubators and start-up companies. The university acts as a core economic driver centring the surrounding area of high density residential and commercial growth.

District Two - Port Robinson
Divided in half by the canal, the Port Robinson Ferry is the only ferry service operating on the Welland Canal. This vital transportation link has been shuttling pedestrians since the 1970’s and is an exceptionally fundamental component to Niagara’s sought-after cycling trails. The unique area rich in history is poised for substantial residential and supporting commercial growth.

District Three - Downtown
With more than 50 designated heritage buildings, the downtown offers a historic romance as you explore the streets, shops, and restaurants. Mixed-use zoning has allowed for an urban revitalization inviting more commercialized space and services to its core while continuing to support an authentically creative and cultural side.

District Four - Highway 20
Serving as a catalyst for growth, the existing 1.9-kilometre route is perfectly positioned for lucrative commercial and employment growth that will serve the residential densification taking place at both the north and south ends.

Multimodal Hub
In the past, Thorold was known for its small-scale manufacturing businesses, however, that has changed in recent years with the opening of a multimodal hub.

The Thorold Multimodal Hub is a transportation and commercial center that is immediately adjacent to the Welland Canal, which is a key part of the Great Lakes-St. Lawrence Seaway system. The hub was created to provide businesses easy access to both existing and emerging transportation networks, from railroads to highways and waterways.

The multimodal hub is designed to connect rural areas with urban centers by providing both goods and services. It also connects cities and towns across Ontario with one another through various modes of transportation, including rail, roadways, and waterways. The multimodal hub is located on a former industrial site that was previously occupied by a manufacturing plant.

The multimodal hub offers over 500,000 square feet of highly versatile warehouse, transportation, docking and storage space. The companies currently operating out of the multimodal hub include:

Bioveld Canada: Specializing in the productive repurposing of brownfield and industrial sites.

AP Products: Providing businesses with supplies, chemicals, paper, plastic, foam & Eco disposables.

TORA Inc: Allows manufacturers to quickly contain nonconforming material and assist in resolving quality concerns through their modern warehousing and packaging facilities.

Emergency Welding Operations (Niagara) Inc: Provides manufacturing, custom welding & fabrication, and modification of stainless steel and aluminum products.

Canadian Maritime Engineering: Services all marine and industrial companies including machining, mechanical, welding, fabrication, and specialty coatings. 

Sports & Recreation
With a focus on growth, Thorold maintains a commitment to also invest its amenities that serve the people, such as its trails, parks, and recreation facilities.

Surrounded by natural beauty, the city offers residents and visitors alike a wide variety of recreational options. With more than 300 acres of parks and greenspaces, its extensive network of trails can be used for hiking, cycling, or running while the variety of parks provide the perfect backdrop for friendly gatherings, picnics, and other activities of choice. Encouragement to explore culture, heritage and the arts also contributes to a vibrant and connected community.

To maintain its commitment to continuous enhancement of its recreational assets, Thorold developed an official Parks, Trails, and Recreation Master Plan to serve as an ongoing planning guide for its indoor and outdoor spaces. This plan focuses not only on maintenance and enhancement, but also to add and diversify recreation space as the economy grows.

The perfectly positioned waterways and canals throughout Thorold provide cyclists and recreationalists with over 12.5 km of accessible paved trails. Known to attract cyclists from all over the world, the trails are part of the Greater Niagara Circle Route that moves along the Welland Canal. Its connection with an old CN Rail Line allows cyclists to explore the entire region throughout more than 140 km of trail.

With the recent opening of Canada Games Park and the Walker Sports and Abilities Centre, the $102.7-million investment situated at the corner of Sir Isaac Brock Way and Merrittville Highway will redefine the future of sports and recreation not only in Thorold but throughout Niagara.

Canada Games Park will be open to the public after the conclusion of the 2022 Games, managed through a unique partnership between the City of Thorold, Brock University, the City of St. Catharines, and Niagara Region. This incredible facility is built upon a future-forward, sustainable footprint providing accessible recreational opportunities to the entire community. This world-class event space will host a variety of sporting activities including provincial and national events, as well as cultural events and community activities for years to come.  

When reviewing what the city has to offer, the advantages to investing in the growing municipality are seemingly endless. It’s integral network uniquely ties together the crossroads provided by its geographical footprint leveraging these assets for a pro-active approach to economic prosperity.

Joining together are three prominent law firms serving Niagara: Chown Cairns, Lawyers LLP, Lancaster Brooks, & Welch LLP, and Broderick & Partners LLP. January marks an exciting new beginning for each of these firms, formerly entering 2022 as Lancaster, Chown & Welch LLP and celebrating its one hundred and fortieth year of service. The united firm will offer legal services of 32 lawyers and more than 70 legal and administrative support staff across three physical offices in St. Catharines, Welland, and Niagara Falls.

140-year-old Law Firm.

A merger is a lengthy process that takes careful consideration and months of planning. For law firms, a merger is a true partnership union, forging new territory together and seeking extensive growth opportunities that better serve their clients and communities.

There are numerous reasons that law firms consider a merger, such as a stronger representation of practice areas, geographical areas of service, succession planning, company culture and governance, and profitability. When looking at today’s client needs, many often require service that spans a more national or global scale and to serve those needs best, a merge can provide the geographical and talent profile that is needed in a more time effective manner than acquiring more associates.

Discussions of a potential merge between these firms have been underway for quite some time, with the final terms brokered amidst the global pandemic. Strong relationships and aligned values in conjunction with the individual strengths and legal disciplines played a part in the final decisions to merge, deploying a strong and united footing that leads into 2022.

The merge brings forth a robust combination of practices, ensuring that all legal needs can be satisfied at Lancaster, Chown & Welch LLP. The positive synergy throughout the teams was apparent quickly, indicative of the corporate culture and vision that they share, and the level of professionalism and client service each firm has always been devoted to.

Lancaster, Chown & Welch LLP is committed to strategically grow their transactional practices while also serving additional geographies. There is a significant focus and investment on talent, scale, depth, and succession planning. The entire team is strong, and the new firm is an expansive space for law clerks, legal assistants and lawyers to all work and grow their skillsets together, leveraging the vast cross-section of talents, disciplines, and tenure. 

"Our firm offers a breadth of expertise, providing access to numerous legal disciplines and a balanced interaction for young lawyers ...” Shared Korosis.

In many firms, there is enormous pressure to grow, seeking to be a stronger and more reputable in specific practice areas while also navigating generational talent gaps. The new firm provides a completely balanced portfolio of practices between corporate, regulatory and litigation.

Each firm has established themselves as trusted, reliable, and professional leaders that deliver top-quality work in all disciplines. Considering the common values, culture, and strength that each individual firm held, the successful union allows for future growth that includes expanded legal services and a strategic approach to recruiting and retaining top talents. The competitive advantage in the marketplace to attract new talent is highly present. Lancaster, Chown & Welch LLP is poised to be an attractive place for young associates to seek out a refined career, curate dynamic skills and set partnership goals.

In speaking with Harry Korosis, Managing Partner at Lancaster, Chown & Welch LLP, he emphasized the importance of attracting new talent to the firm at all stages.

“We are always looking for new article students, providing them a place to learn and grow while preparing to take the bar exam. They do this work for approximately ten months, similar to apprenticing, and then could be offered to stay with the firm to carry out their career goals. Our firm offers a breadth of expertise, providing access to numerous legal disciplines and a balanced interaction for young lawyers as well as clerks and assistants to further their training and learning. Real estate trends are also presenting new opportunities in the talent pool. As more people relocate to the Niagara area in earlier, pre-retirement phases of their life, there are talented and hard-working individuals that may be looking for a more balanced lifestyle and career in law, compared to what they may have had prior in a large urban city.” Shared Korosis.

The combined talent at the firm has created a work environment where experienced practitioners are readily available to support new talent. It also provides greater opportunity for new legal professionals to not only join a diverse and growing team, but to receive mentorship and career building skills that will make Lancaster, Chown & Welch LLP not just a place to work, but a place to grow for all those in the legal field.  

With an enhanced strategy to recruit and retain more talent, Lancaster, Chown & Welch LLP anticipates continued growth in 2022 and beyond. The history, experience and tenure of the team also positions the firm to provide the necessary expertise to navigate the changing needs of the community in response to the pandemic as well as a proactively prepare for and handle the change in some laws.

The pandemic has led to major impacts to Labour and Employment law, creating a heightened sense around critical business challenges that employers are facing regarding their most important asset – their people. While workforce transformation is not a new concept for most organizations, the pandemic has forced rapid changes to the standard way of working in many respects, including health and safety measures, remote working, and restructuring and realigning; many of which were previously uncharted waters. The labour and employment practice group has been keeping apprised of the ongoing changes the federal and provincial government have been making as well as applying long standing principals to novel situations caused by the pandemic, continuing to support clients to ensure long-term viability of their businesses. 

Insurance law has also been impacted by the pandemic, though more indirectly through policy interpretation. Robert Burns, Senior Partner at Lancaster, Chown & Welch LLP highlighted that for business like restaurants and hotels that were ordered to close, they were interested to know if they had interruption coverage. Burns predicts there will be many adjustments as to how providers rewrite their policies to extend coverage, if at all.

“There is also a shift in filed claims, with fewer people going out there has been a natural decline in the amount of claims being filed – this arguably leaves more profit potential for insurance companies that are collecting claims but not paying out against as many claims. Pandemic litigation against insurance companies is, however, on the rise due to policy language that did not clearly articulate coverage address a globally impacted crisis,” says Burns.

Another area taking shape in Niagara is that there are more and more generational transfers of businesses and family enterprises. Korosis commented that there has been a surge in the sale of businesses and the succession development strategy has changed. Succession planning is integral to the longevity of any organization, and that strategic process should extend well beyond the talent and leadership, it should include all possible outcomes that may arise such as a generational transfer, a sale, or a formed partnership.

“Not all business owners have the ability to pass their legacy down to a family member. They are seeking partnership with long standing employees to develop a clearly defined path to sell or to hand over the business. We have a very long history supporting these transactions at every stage,” offers Korosis.

In addition to the unparalleled professional leadership and support that this firm has provided, the two firms shared an unwavering commitment to support and be present in the community. The future of Lancaster, Chown & Welch LLP is committed to social responsibility through various policies and initiatives that promote the well-being of society and the environment. These include dedicated volunteering and continued policy changes to benefit the environment. When it comes to the community, Korosis shared that time is by far the most invaluable asset to give.

“It has always been and continues to be part of our culture that everyone be engaged in the local community. The vast majority of partners and associates are leading on boards or committees, working in areas of personal passion, but also investing their time and expertise where needed most. Putting in the time and support, all across Niagara, is something that everyone at the firm understands and cares about.” Concludes Korosis.

In addition to community initiatives, Lancaster, Chown & Welch LLP continues to implement effective processes and initiatives designed to reduce waste, promote a greener environment through secure paperless transactions where possible, and build upon efficiencies through leveraging certain technologies. The pandemic led to the provision of virtual client services, and investments have been made to ensure that these options continue to remain available to clients in the form of virtual meeting spaces and remote hearing and court room access from within existing legal offices. The firm collectively believes that these enhancements have strengthened the offering of secured services and positively impact how the legal justice system can and will continue to operate.

Lancaster, Chown & Welch LLP is now comprised of fourteen Partners, including Marc DiGirolamo, Rob Burns, Harry Korosis, Roseanne Trivieri, John Mirynech, John Willey, Paul Bauerle, Bob Budgell, Kevin Robbins, Mike Mann, Maria Lucarelli, Yaroslav Diduch, Vita Gauley and Matthew Leask. Harry Korosis is the firms first Managing Partner and will be supported by the LCW Management Committee comprised of Roseanne Trivieri, Mike Mann, Yaroslav Diduch and Vita Gauley.

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Without question, true beauty comes from within. For that inner beauty that every man and woman carry within to shine through for others to see, that person must have the self-confidence to shine. Sometimes the most beautiful person inside and out can be held back by what they believe to be an exterior blemish. Anything from thinning hair to blotchy skin and beyond, can be so severely crippling to one’s spirit.